Madame Tran Linh Chi PHAM / PhD student

Skills

- Training design & delivery: designed/organised 20+ training courses, coordinated delivery and monitored learners' progress (Training & Events Coordinator). - Academic & professional writing: produced multiple research essays/reports in English during MSc; drafted official summaries and documents during government internship. - Project management: planned and delivered 10+ internal events (up to 500 participants) and managed logistics and cross-team coordination. - Leadership & supervision: supervised and coached staff teams; ran regular meetings and performance support. - Analytical/problem-solving (evidence-based improvement): collected feedback to evaluate training effectiveness and implemented continuous improvements. - Digital skills: proficient in Excel/Word/PowerPoint/Teams and Canva, supporting reporting and presentations. - Commitment & engagement: active in student/volunteer activities and co-founded a university event club.

Techniques

- Primary healthcare & CHS systems: understanding of commune-level service delivery and workforce realities in Vietnam. - Workforce competence assessment: defining competency domains and building competence profiles for CHS staff. - Training needs analysis (TNA): identifying competency gaps and prioritising future training needs. - Work motivation & retention analysis: applying motivation/retention concepts to PHC workforce improvement. - Mixed-methods research: designing surveys + interviews/FGDs and integrating findings into recommendations. - Training/teaching delivery: planning and delivering training content